Privacy Policy – LayerPrism

LayerPrism Tax Solutions Pte. Ltd. ("LayerPrism Tax", "we", "us", or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services, in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

1. Data We Collect

We collect personal data that you voluntarily provide to us, including when you:

Submit an enquiry or contact form on our website
Engage us as a client for tax advisory services
Subscribe to our newsletter or insights updates
Access our client portal

The types of personal data we may collect include your full name, email address, telephone number, company name, job title, and any information you include in your message or correspondence with us. We may also collect technical data such as IP address, browser type, and pages visited, which is used solely for website analytics.

2. How We Use Your Data

We process your personal data for the following purposes:

To respond to your enquiries and provide the tax advisory services you have requested
To fulfil our contractual obligations as your tax advisor
To comply with our legal and regulatory obligations under Singapore law, including IRAS requirements
To send you relevant tax updates and insights (where you have consented to receive these)
To improve our website and services

3. Disclosure of Your Data

We do not sell your personal data. We may share your information with:

Members of the LayerPrism Tax Solutions group (Singapore, Malaysia, and Indonesia offices) where necessary to deliver services
Regulatory authorities, including IRAS, the Singapore Law Society, and other statutory bodies, where required by law
Trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations

4. Data Retention

We retain personal data only for as long as is necessary for the purposes outlined in this policy, or as required by applicable law. Client tax records are typically retained for a minimum of five years in accordance with IRAS guidelines. Data provided solely in connection with a website enquiry that did not progress to an engagement will be deleted within 24 months.

5. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our client portal uses industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under the PDPA, you have the right to access the personal data we hold about you and to request corrections to any inaccurate data. To exercise these rights, or to withdraw consent for marketing communications, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days.

7. Cookies

Our website uses cookies to improve your browsing experience and to gather anonymous analytics data. You can control cookie settings through your browser. Disabling cookies may affect some website functionality but will not prevent you from using the site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date. Your continued use of our website following such changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Data Protection Officer
LayerPrism Tax Solutions Pte. Ltd.
1 Raffles Place, #20-00, One Raffles Place Tower 1
Singapore 048616
Email: [email protected]
Phone: +65 6123 4567